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About us - Ramada Plaza Tashkent, Tashkent

Ramada Plaza Tashkent offers a high level of comfort and convenient location — just 1 km from the International Airport. It offers 120 stylish rooms, indoor and outdoor pools, two restaurants, a modern fitness room, a spa center and a sauna. All conditions are created here for a productive and relaxing stay.

Terms of stay

Accommodation conditions at Ramada Plaza Tashkent

1. Check-in and check-out

Check-in time: from 15:00
Check-out time: before 12:00

Early check-in and late check-out are subject to availability of rooms and subject to prior agreement with the hotel administration. Additional payment is possible.

2. Nutrition

Breakfast is included in the room rate.
The hotel has restaurants and bars serving international and traditional Uzbek cuisine.

3. Pets

Pets are not allowed.

4. Smoking

Smoking is prohibited in the hotel rooms.
Specially equipped areas on the territory of the hotel are provided for smoking guests.

5. Payment and guarantees

Payment is accepted by cash, bank cards and online payments.
Prepayment or blocking of the amount on the bank card may be required when booking.

6. Additional services

Free Wi-Fi throughout the hotel.
Parking for hotel guests.
Transfer to and from the airport (on request).
Laundry and dry cleaning services.
Access to the fitness room, pool and SPA (included in the package or available for an additional fee, depending on the rate).

Check-in

15:00

Check-out

12:00

Booking cancellation

The cancellation policy of the Ramada Plaza Tashkent

We understand that plans can change, so we offer transparent and flexible cancellation conditions.

1. Bookings with free cancellation

Free cancellation is possible no later than 48 hours before the arrival date, unless otherwise specified in the terms of the selected fare.
In case of cancellation within the prescribed period, all prepayments made will be refunded in full.

2. Reservations with partial payment or non-refundable rates

Some tariffs are partially paid or non-refundable.
If such bookings are cancelled after the confirmation of the fare, the prepayment amount may be withheld in full or in part in accordance with the terms of the selected fare.

3. Late cancellation or no-show

If the reservation is cancelled after the deadline or if the guest does not show up, a fine will be charged.
The amount of the fine is the cost of the first night or the full cost of the reservation, depending on the conditions of the selected fare.

4. Change of booking

To change the dates of stay or room category, please contact the hotel administration.
All changes are subject to availability of rooms and may result in tariff adjustments.

5. Recommendations for guests

Please read the terms of the selected fare carefully before confirming your reservation.
Individual cancellation conditions may apply for corporate and group bookings.
If you have any questions or need urgent changes, we recommend contacting the hotel's support service.

We strive to make the booking and cancellation process as convenient, transparent and safe as possible for all our guests.

Сancellation policy

The booking policy of Ramada Plaza Tashkent

Ramada Plaza Tashkent strives to make the booking process as convenient, transparent and safe as possible for all guests. Below are the booking rules, changes and cancellations, as well as recommendations for comfortable planning of your stay.

1. Booking of rooms 1.1. Booking process

Guests can book a room through the official website of the hotel, by phone or through partner online booking platforms.
Each booking is confirmed by the official confirmation of the hotel, indicating the dates of arrival and departure, the room category and the applicable rate.

1.2. Tariffs and prices

All tariffs are indicated in US dollars or in another agreed currency.
The cost of accommodation depends on the room type, the chosen rate, the length of stay and the season.
Prices may vary depending on special offers, holiday periods, or corporate agreements.

1.3. Prepayment and booking guarantees

To confirm the booking, you may need to pay in advance or block the amount on your bank card.
In case of non-refundable fare or non-compliance with the booking conditions, the hotel has the right to withhold the prepayment.
The booking is considered confirmed only after receiving the official confirmation of the hotel.

1.4. Booking Details

Please specify the exact number of guests, including children and guests with special needs, when booking.
Special requests (extra beds, baby cots, a certain floor or a view from the room) are subject to availability and are not guaranteed without prior agreement.
To increase the likelihood of fulfilling special requests, it is recommended to inform about them in advance.

2. Change of booking

2.1. Change of dates of stay

Dates can be postponed if rooms are available.
The possibility of change depends on the conditions of the selected tariff.
The cost of accommodation can be adjusted according to the current rates for new dates.

2.2. Changing the room category

The room category can be changed subject to availability and confirmation of the new price.
The difference in the tariff is subject to additional payment or refund, depending on the direction of the change.

2.3. Special circumstances

In case of emergency situations (natural disasters, force majeure), the hotel reserves the right to make changes to the reservation with mandatory notification to the guests.

3. Cancellation of the booking3.1. Free cancellation

Free cancellation is possible for most fares upon notification to the hotel no later than 48 hours before the arrival date, unless otherwise specified in the fare conditions.
Upon timely cancellation, all prepayments made will be refunded in full.

3.2. Partially paid and non-refundable tariffs

Some tariffs provide for partial or full prepayment.
In case of cancellation of such bookings, the prepayment will be withheld in full or in part in accordance with the terms of the tariff.

3.3. Late cancellation and No-show

If you cancel your reservation after the due date or in case of no—show, you will be charged a fine equal to the cost of the first night or the full cost of the stay, depending on the fare conditions.
To minimize possible penalties, it is recommended to notify the hotel in advance of any changes.

3.4. Group and corporate bookings

Individual cancellation conditions may apply for group and corporate bookings.
All changes and cancellations are agreed directly with the booking department or the responsible manager.

4. Recommendations for guests4.1. Checking the terms of the tariff

Before confirming your reservation, we recommend that you carefully read the terms of the selected fare, the terms of the free cancellation and possible penalties.

4.2. Communication with the hotel

All changes, cancellations and requests must be sent through the official communication channels of the hotel or the reception and accommodation service. Contact information is provided on the official website of Ramada Plaza Tashkent.

4.3. Force majeure situations

In case of emergency (medical reasons, emergencies), the hotel considers guest requests individually and strives to offer the most flexible solution.

5. Payment and guarantees

Payment for accommodation is accepted in cash, bank cards and online payments.
In case of booking with prepayment, funds are debited in accordance with the terms of the selected tariff.
The amount on the card is blocked, if necessary, after arrival or cancellation of the reservation in accordance with the fare rules.

6. Conclusion

Ramada Plaza Tashkent strives to provide a comfortable, safe and predictable booking process for all guests. We recommend that you clarify the fare conditions and cancellation rules in advance so that your stay is as comfortable and enjoyable as possible.

Our goal is to make your visit to Tashkent simple, comfortable and unforgettable.